Gear up and connect Nest camera

Start here if you have a new Google Nest photographic camera, or if you removed your camera from the app and desire to add it back.

To set up, the app takes you through the steps. Yous need the app to connect your photographic camera to Wi-Fi and get recorded video, so you should always use the app to guide y'all through setup and installation.

Here's a brief overview of the steps to get started, forth with some important tips to troubleshoot.

Of import: Connect your photographic camera to the app before you install or mount it. You need to scan the code on your photographic camera to connect it to the app.

one. Download the app yous need

Depending on which camera model you have, use either the Google Domicile app or Nest app to set information technology up. Download the ane you need from the Apple App Store or the Google Play Shop.

Utilize the Google Domicile app to ready upwardly the following Nest cameras:

  • Nest Cam (wired)
  • Nest Cam with Floodlight
  • Nest Cam (battery)

Utilise the Nest app to gear up the following Nest cameras:

  • Nest Cam IQ Indoor
  • Nest Cam IQ Outdoor
  • Nest Cam Indoor
  • Nest Cam Outdoor
  • Nest Dropcam (all models)

two. Add your photographic camera to the app with the QR code

Choose the instructions that lucifer the app yous use to gear up up your photographic camera.

Home app

Nest app

If you're new to Nest

  1. If y'all haven't already done so, download the Nest app from the Apple App Shop or Google Play.
  2. Open the app and create an account.
  3. On the app domicile screen, tap Add.
  4. Scan the QR lawmaking on the back of your photographic camera. Yous can likewise tap Continue without scanning and blazon the numbers at the top of the QR lawmaking.
  5. The app walks yous through setup and installation.

If you already take an business relationship

  1. Open the Nest appNest app icon.
    • Note: If you have more than than one home in your business relationship, brand sure that you first selected the Nest home where yous want to install your photographic camera. Tap Bill of fareArrow pointing down in the peak left of the domicile screen to change homes.
  2. In the top right corner of the app abode screen, tap SettingsNest settings icon.
  3. Select Add product plus.
  4. Browse the QR code on the back of your photographic camera. You tin can also tap Continue without scanning and type the numbers at the summit of the QR code.
  5. The app walks you through setup and installation.

Add together your camera to the Habitation app after setup

After setup in the Nest app, you tin can add your Nest camera to your home in the Dwelling house app. This lets you command your photographic camera and other compatible connected devices (like a smart bulb or Google speaker) in the same place.

Set upwards smart devices in the Google Dwelling app

Note: If yous already signed into the Nest app with a Google Account, your Nest camera and some other products in your Nest dwelling should also appear in your home in the Home app.

iii. Get more than help with setup and installation

Troubleshoot bug during setup

During setup, the app lets you connect your camera to Wi-Fi, personalize settings, check the video quality, and more.

If you lot have any issues, here are some quick tips.

Help messages and codes

If a help message with the code appears in the app, get detailed troubleshooting assistance from our interactive troubleshooting tool for Nest cameras and doorbells.

Notation: The interactive troubleshooting tool is only recommended if you lot use the Nest app to gear up up your camera.

Connection issues

If y'all can't discover your Wi-Fi network, or if your camera has trouble connecting to the Wi-Fi, here are a few things you can do to try and fix the consequence:

  1. Look a few minutes, so try to connect your camera again.
  2. Move your camera closer to your Wi-Fi router to meliorate the signal.
  3. Reduce wireless interference.
  4. Try to restart your router.
  5. If you have a hidden Wi-Fi network, you lot demand to blazon in the network proper name (SSID) manually.

For more tips, get to our Troubleshoot adding Nest camera to the app commodity.

Power bug

Signs that your camera doesn't get enough power include the post-obit:

  • Your camera won't turn on.
  • You go a message or status in the app that tells you there isn't enough ability.
  • Things similar the Wi-Fi connection and the video quality tin also be reduced when at that place isn't plenty power.

Hither are some things you can do to try to prepare the result:

  • If your camera uses a cable to stay powered, check that the cable and power outlet work properly. Utilize another compatible cable or ability outlet with your camera to check if it works.
  • If your camera is battery powered, recharge it when the bombardment is depression. You should also brand certain it'southward seated correctly on its stand up when you remount it.

Video quality issues

If your camera has video delays or lag, it's unremarkably a sign that the Wi-Fi connection is weak. Information technology could as well exist a sign that your camera doesn't have plenty power. Try the post-obit to attempt to fix the issue:

  • Move your camera closer to your Wi-Fi router to improve the signal.
  • Reduce wireless interference.
  • If your camera uses a cable to stay powered, check that the cable and power outlet are working properly. Use another compatible cable or power outlet with your camera to cheque if it works.
  • If your camera is battery powered, recharge information technology when the battery is low. Yous should also brand sure it'due south seated correctly on its stand when yous remount it.

If your camera'due south video is distorted, here are a few things you tin can try to set the issue:

  • Dust off the camera lens.
  • Angle the camera so that it'due south not directly facing the sun's beams.
  • Put your photographic camera somewhere shady and protected from extreme weather conditions. While outdoor cameras are built to work exterior of your dwelling house, extreme hot or cold temperatures can touch on things like the video quality.

For more tips, go our Troubleshoot Nest camera video distortion article.

Get more installation help

The app gives you bones installation instructions to mount or install your Nest camera. But if you lot need more than tips for your photographic camera, select your photographic camera below for detailed instructions.

Nest Cam with Floodlight

Nest Cam (wired) Nest Cam (battery)
Cam IQ image camera indoor with stand drop cam pro angled image
Nest Cam IQ Indoor Nest Cam Indoor Dropcam (all models)
Cam IQ outdoor image Nest cam side view
Nest Cam IQ Outdoor Nest Cam Outdoor

4. Learn how to utilize your camera

To help you become started with your camera, nosotros selected the most important manufactures you should read in our Go started using your Nest photographic camera article.

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